I recently read an article in the summer 2013 issue of the MIT Sloan Management Review, entitled “Designing Trustworthy Organizations”, by the quartet of authors: Robert F. Hurley, Nicole Gillespie, Donald L. Ferrin and Graham Dietz. In this article, the authors address the question of “How can companies recover from trust failures and create reputations for trustworthiness?” Let me put this as succinctly as possible – IF THERE IS ONLY ONE ARTICLE THAT YOU READ ON ETHICS AND COMPLIANCE IN 2013 THIS IS THE ONE TO READ. This the single best article I have ever read as it gives a specific road map to the compliance practitioner, in-house counsel or any other business executive on how to instill a culture of ethics and compliance in your company. I will be discussing the article over my next three posts. Today I will look at why such ethics and compliance failures occur from an organizational perspective….
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