However, the report itself appears ambivalent about whether those aspirations are compatible with, or in opposition to, each other. Its summary of findings says that the SFO is facing clear challenges, identifying the central one as being that the organisation’s “sharp focus on delivery of casework” has “driven a culture of delivery which has, in many instances, led to…unacceptable behaviours.” The report, however, offers no specific prescription for dealing with such issues (at least not in the public version) beyond that “leadership needs to develop and communicate a more strategic approach to cultural change”.
via How effective is the SFO really? | ICAEW Economia.
